Brazilian Deep Curly

At Dark Rose Bundles, we take pride in providing high-quality products and carefully preparing every order.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, exchanges, or cancellations once an order has been placed.

Order Accuracy

Customers are responsible for reviewing and confirming all order details, including product selection, quantity, shipping address, and contact information, before completing checkout. Dark Rose Bundles is not responsible for orders placed with incorrect information provided by the customer.

Damaged or Incorrect Orders

If you receive an item that is damaged during shipping or you believe you received the wrong product, please contact us within 48 hours of delivery at darkrosebundles@gmail.com. Include your order number, a description of the issue, and clear photos of the product and packaging so we can review your claim.

Contact Us

If you have any questions regarding your order or this policy, please contact us at:

Email: darkrosebundles@gmail.com

By placing an order with Dark Rose Bundles, you acknowledge that you have read and agree to this Refund Policy.

Thank you for shopping with us! We are committed to getting your order to you as quickly as possible.

Processing Time

All orders are processed and shipped within 3–5 business days after your order is placed.

Business days are Monday through Friday, excluding weekends and holidays.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Please note that shipping estimates provided by carriers are not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for shipping delays, lost packages, or packages marked as delivered. If you experience an issue with your shipment, we recommend contacting the shipping carrier directly.

Questions

If you have any questions regarding your order or shipping, please contact us and we'll be happy to assist you.